I, Rakesh Kumar Jain, help organizations build, scale, and transform technology businesses by combining commercial strategy, technology leadership, and operating model design.
Over the past 25+ years, I have led global technology businesses across North America, Europe, APAC, and India, managing multi-million-dollar P&Ls, growing revenue 3x, scaling organizations to 3,000+ professionals, and helping enterprises accelerate growth through technology transformation.
My work sits at the intersection of three things most leaders do well only one of: commercial growth, technology depth, and operating model design.
Commercial Growth
I have built profitable technology businesses by aligning market strategy, service innovation, and execution.
My experience includes growing a technology business from $36M to $112M at ~28.7% CAGR, delivering 16–18% year-over-year growth, improving gross margins by 6%+, and securing large, multi-year transformation engagements. The focus is always on creating sustainable growth—not just increasing revenue.
Technology Leadership
Technology decisions are easy to justify on paper and hard to prove in results, which is where I focus.
I have built cloud, infrastructure, platform engineering, DevOps, SRE, and AI-driven service capabilities that helped organizations shift from traditional managed services to modern digital platforms. By combining automation, AI, and engineering accelerators across multiple IT operations domains, these initiatives delivered 20–25% productivity improvements, improved service quality, and accelerated transformation programs.
Operating Model & Business Transformation
A business can’t scale faster than its operating model allows, which is usually the real constraint.
I have designed and built India-led global delivery organizations from the ground up, scaling teams to more than 3,000 professionals. I have also led complex turnaround programs that increased customer satisfaction from 3.3 to 4.75, reduced operational downtime by 40%, lowered IT operating costs by 25%+, and renewed strategic client relationships with expanded scope.
Today, I advise business leaders on technology strategy, managed services, cloud transformation, enterprise AI, Global Capability Center (GCC) strategy, and operating model design.
The businesses I have led are larger, more profitable, stronger, and better governed than when I found them. That is the standard I bring to every mandate
Core Expertise: P&L Leadership • Technology Strategy • Digital Transformation • Cloud & Infrastructure • Platform Engineering • Site Reliability Engineering (SRE) • Enterprise AI • Managed Services • GCC Advisory • Operating Model Design • Business Transformation • Executive Advisory
Here I am providing insights on Artificial Intelligence, Business & Global Capability Centers through blogs.